Mission Statement
At Grace for the Homeless, we believe that trust is built through transparency. Protecting your personal information is an important part of our commitment to serving our community with integrity. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
Effective Date: July 8, 2026
Grace for the Homeless (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, graceforthehomeless.org (the “Site”), or participate in our fundraising efforts, donation packages, and advocacy campaigns.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you:
Donate directly through our Site or purchase donation packages (meals, survival backpacks, tents, etc.).
Sign up for our newsletter or community updates.
Contact us with questions via our forms or email.
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected when you donate or purchase packages. We do not store your financial data. All financial transactions are securely processed through our third-party payment processors (e.g., Stripe, PayPal) or our designated GoFundMe campaigns.
Because our organization is dedicated to sharing the stories of the unhoused community in Central New York, we may publish interviews, text profiles, photographs, or video footage.
For participants/subjects: This data is collected and published only with explicit, signed, informed consent.
For visitors: If you submit a testimonial or community story, you grant us permission to use it in line with our mission.
Our servers automatically collect information when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Process your donations, GoFundMe contributions, and package purchases.
Send you donation receipts and tax-acknowledgment letters.
Fulfill and distribute survival backpacks, meals, and tents to local unhoused neighbors.
Send you newsletters, updates on our grant applications, or community awareness stories (which you can opt out of at any time).
Respond to your customer service requests or inquiries.
Monitor and analyze usage and trends to improve your experience with our Site.
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
You have the right to request access to the personal data we hold about you, request that your data be corrected or deleted, or object to certain processing of your data. If you wish to opt out of our email communications, you can click the “unsubscribe” link at the bottom of our emails or contact us directly.
If you have questions or comments about this Privacy Policy, or if you would like to request the removal of any personal data, please contact us at:
Grace for the Homeless
Syracuse, NY
Email: info@graceforthehomeless.org
Website: graceforthehomeless.org
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